FAQ
What products does QKD Tape supply?
QKD Tape offers a comprehensive selection of tape products including Cloth Duct Tape, PVC Tape, Acrylic Tape, Wire harness Tape, Polyester Tape, Polyimide Tape, Masking Tape, Fiberglass Tape, Double-Sided Tape, etc. designed to cater to various customer needs.
What are QKD Tape's advantages compared with the other companies?
- QKD Tape has comprehensive adhesive tapes for a wide range of applications.
- QKD Tape has more than 15 years of experience in tape R&D and manufacture. We take the time to understand your needs and suggest the most suitable adhesive tape solutions
- QKD Tape’s responsive customer support team is readily available to address your inquiries, provide assistance, and ensure a seamless experience with QKD Tape. Your message will be typically handled within 12 hours, with a maximum of 24 hours during weekends and public holidays.
What certificates does QKD Tape have?
We have ISO9001, RoHs certificates, SGS testing reports, etc. We also can do tests according to your requirements.
How can we guarantee quality?
Quality is the priority, we always attach importance to quality control from the beginning to the end of the production. We will do the final Inspection before shipment.
How can I get a quote?
Please supply your detailed requirements including name/thickness/size/quantity/color/applications. The more information, the better.
How can I get a sample?
You can contact our salesperson for assistance. We can supply you the free samples in reasonable quantities. But the freight will be covered by the customer.
What are your payment terms?
Payment teams: T/T, LC at sight, DA, DP, Alipay, etc. Different payment teams relate to different price levels.
How long can you finish production?
According to the different products/quantities/packaging corresponding to different delivery times, under comprehensive circumstances is 7-40 days.
How does QKD Tape ship cargo?
For urgent orders, we usually ship by express. It usually takes 5-8 days to arrive. For big quantities, we usually ship by sea/train/truck. It usually takes 15-40 days depending on your different locations.
What kind of warranty do QKD Tape products have?
Depending on the product, Product warranty time is typically one year, and we are responsible for the problem of quality during this time. Contact us for further questions related to product details.
What does QKD Tape's after-sales service cover?
Our after-sales service covers a wide range of aspects, including product warranties, technical support, returns, and product information. We’re here to assist you with any post-purchase inquiries.
Can I provide feedback on QKD Tape's after-sales service?
We encourage feedback from our customers. Your input helps us improve our services. You can share your feedback through our website or by contacting our support team.
